Do customers’ perceptions of Islamic banking services predict satisfaction and word of mouth? Evidence from Islamic banks in Bangladesh

This study aims to investigate the customers’ perceptions of Islamic banking services and their impact on satisfaction and word of mouth (WOM) with others. This study designs the bootstrapping procedures using a partial least square method to test path coefficient results. Structured questionnaires...

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Detalles Bibliográficos
Autores principales: Rahman, Muhammad Khalilur, Hoque, Muhammad Nazmul, Yusuf, Sharifah Norzehan Syed, Yusoff, Mohd Nor Hakimin Bin, Begum, Farhana
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2023
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9858845/
https://www.ncbi.nlm.nih.gov/pubmed/36662905
http://dx.doi.org/10.1371/journal.pone.0280108

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9858845/
https://www.ncbi.nlm.nih.gov/pubmed/36662905
http://dx.doi.org/10.1371/journal.pone.0280108

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