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How surface acting affects turnover intention among family doctors in rural China: the mediating role of emotional exhaustion and the moderating role of occupational commitment

BACKGROUND: Family doctors in rural China are the main force for primary health care, but the workforce has not been well stabilized in recent years. Surface acting is an emotional labor strategy with a disparity between inner feelings and emotional displays, provoking negative effects such as emoti...

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Detalles Bibliográficos
Autores principales: Wang, Anqi, Tang, Changhai, Zhou, Lifang, Lv, Haiyuan, Song, Jia, Chen, Zhongming, Yin, Wenqiang
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9878490/
https://www.ncbi.nlm.nih.gov/pubmed/36703192
http://dx.doi.org/10.1186/s12960-023-00791-y