Competency-Based Training and Assessment of Listening Skills: A Waitlist-Controlled Study in European Telephone Emergency Services

BACKGROUND: Telephone emergency services (TES) provide an essential part of suicide prevention and emotional support services across different health care settings. TES are usually provided by paraprofessional counselors, who need specific training in listening skills to meet the demands of callers....

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Detalles Bibliográficos
Autores principales: Jennissen, Simone, Schumacher, Stefan, Rucli, Diana, Hal, Melinda, Székely, András, de Beurs, Derek, Dinger, Ulrike
Formato: Online Artículo Texto
Lenguaje:English
Publicado: PsychOpen 2022
Materias:
Research Articles
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9881125/
https://www.ncbi.nlm.nih.gov/pubmed/36762348
http://dx.doi.org/10.32872/cpe.7933

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9881125/
https://www.ncbi.nlm.nih.gov/pubmed/36762348
http://dx.doi.org/10.32872/cpe.7933

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