User-Chatbot Conversations During the COVID-19 Pandemic: Study Based on Topic Modeling and Sentiment Analysis

BACKGROUND: Chatbots have become a promising tool to support public health initiatives. Despite their potential, little research has examined how individuals interacted with chatbots during the COVID-19 pandemic. Understanding user-chatbot interactions is crucial for developing services that can res...

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Detalles Bibliográficos
Autores principales: Chin, Hyojin, Lima, Gabriel, Shin, Mingi, Zhunis, Assem, Cha, Chiyoung, Choi, Junghoi, Cha, Meeyoung
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2023
Materias:
Original Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9885754/
https://www.ncbi.nlm.nih.gov/pubmed/36596214
http://dx.doi.org/10.2196/40922

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9885754/
https://www.ncbi.nlm.nih.gov/pubmed/36596214
http://dx.doi.org/10.2196/40922

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