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Impact of customer participation in value co-creation on customer wellbeing: A moderating role of service climate
The purpose of the study is to investigate consumer wellbeing because of consumer participation, value co-creation, and customer resilience. This research identified the interaction effect of service climate in the presented context. The data were collected from 490 hotel customers. The structural e...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Frontiers Media S.A.
2023
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9887321/ https://www.ncbi.nlm.nih.gov/pubmed/36733868 http://dx.doi.org/10.3389/fpsyg.2022.877083 |