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Assessing emergency department nurses' ability to communicate with angry patients and the factors that influence it

AIMS: To assess emergency department (ED) nurses' ability to communicate with angry patients and to explore the factors that influence nurses' communication skills. DESIGN: A cross-sectional survey design. METHODS: This study was conducted in November and December 2020. Stratified sampling...

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Detalles Bibliográficos
Autores principales: Chen, Xi, Zeng, Yuting, Jiang, Ling, Tian, Lingyun, Yi, Jindong, He, Haiyan, Li, Fang, Long, Yanfang, Li, Li
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9909432/
https://www.ncbi.nlm.nih.gov/pubmed/36778574
http://dx.doi.org/10.3389/fpubh.2023.1098803