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Tools for measuring client experiences and satisfaction with healthcare in low- and middle-income countries: a systematic review of measurement properties

BACKGROUND: Perspectives of patients as clients on healthcare offer unique insights into the process and outcomes of care and can facilitate improvements in the quality of services. Differences in the tools used to measure these perspectives often reflect differences in the conceptualization of qual...

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Detalles Bibliográficos
Autores principales: Banda, Susan, Nkungula, Nthanda, Chiumia, Isabel Kazanga, Rylance, Jamie, Limbani, Felix
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9909903/
https://www.ncbi.nlm.nih.gov/pubmed/36759840
http://dx.doi.org/10.1186/s12913-023-09129-9