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The impact of the COVID-19 pandemic on patient complaints within one Irish teaching hospital

BACKGROUND: The coronavirus disease 2019 (COVID-19) pandemic dramatically impacted the delivery of hospital care in terms of quality and safety. OBJECTIVES: To examine complaints from two time points, quarter 4 (Q4) 2019 (pre-pandemic) and Q4 2020 (second wave), and explore whether there was a diffe...

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Detalles Bibliográficos
Autores principales: O’Dowd, Emily, Lydon, Sinéad, Ward, Marie E., Kane, Maria, Geary, Una, Rudland, Chris, O’Connor, Paul
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer International Publishing 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9926407/
https://www.ncbi.nlm.nih.gov/pubmed/36787028
http://dx.doi.org/10.1007/s11845-023-03282-0