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Busy or poor: How time or money scarcity cues differentially impact purchase decisions regarding service firms

Our research uniquely shows that scarcity cues, when effectively managed by the service firms, can lead to favorable purchase decisions. We investigate how service firms that are scarce on time resource (busy) vs. money resource (poor) are perceived differentially on the two basic dimensions of soci...

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Detalles Bibliográficos
Autores principales: Malika, Malika, Maheswaran, Durairaj
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer US 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9929240/
https://www.ncbi.nlm.nih.gov/pubmed/36817061
http://dx.doi.org/10.1007/s11747-022-00922-2