The Effects of a Health Care Chatbot’s Complexity and Persona on User Trust, Perceived Usability, and Effectiveness: Mixed Methods Study

BACKGROUND: The rising adoption of telehealth provides new opportunities for more effective and equitable health care information mediums. The ability of chatbots to provide a conversational, personal, and comprehendible avenue for learning about health care information make them a promising tool fo...

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Detalles Bibliográficos
Autores principales: Biro, Joshua, Linder, Courtney, Neyens, David
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2023
Materias:
Original Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9932873/
https://www.ncbi.nlm.nih.gov/pubmed/36724004
http://dx.doi.org/10.2196/41017

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9932873/
https://www.ncbi.nlm.nih.gov/pubmed/36724004
http://dx.doi.org/10.2196/41017

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