Collecting Patient Feedback as a Means of Monitoring Patient Experience and Hospital Service Quality – Learning from a Government-led Initiative

PURPOSE: Patient feedback plays a significant role in hospital service improvement. However, how to encourage patient feedback that can guide hospital service improvement is still being explored. By examining patient feedback data related to a tertiary hospital in China that was collected from the “...

Descripción completa

Detalles Bibliográficos
Autores principales: Han, Sirou, Xu, Min, Lao, Jiahui, Liang, Zhanming
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Dove 2023
Materias:
Original Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9936816/
https://www.ncbi.nlm.nih.gov/pubmed/36819644
http://dx.doi.org/10.2147/PPA.S397444

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9936816/
https://www.ncbi.nlm.nih.gov/pubmed/36819644
http://dx.doi.org/10.2147/PPA.S397444

Ejemplares similares