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Affectively effective: Work-related emotional intelligence as a predictor of organizational citizenship

INTRODUCTION: Efforts to link ability-related emotional intelligence to organizational behavior have resulted in modest findings. METHODS: The present three studies examine whether a work-contextualized form of emotional intelligence (W-EI) may have greater predictive value, particularly in the orga...

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Autores principales: Robinson, Michael D., Irvin, Roberta L., Krishnakumar, Sukumarakurup
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9945536/
https://www.ncbi.nlm.nih.gov/pubmed/36844352
http://dx.doi.org/10.3389/fpsyg.2023.1092254
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author Robinson, Michael D.
Irvin, Roberta L.
Krishnakumar, Sukumarakurup
author_facet Robinson, Michael D.
Irvin, Roberta L.
Krishnakumar, Sukumarakurup
author_sort Robinson, Michael D.
collection PubMed
description INTRODUCTION: Efforts to link ability-related emotional intelligence to organizational behavior have resulted in modest findings. METHODS: The present three studies examine whether a work-contextualized form of emotional intelligence (W-EI) may have greater predictive value, particularly in the organizational citizenship domain. Because W-EI should benefit social relationships within the workplace, positive associations between W-EI and organizational citizenship behavior were hypothesized. RESULTS: This hypothesis was supported in three studies (total N = 462) involving samples of part-time student employees (Study 1), postdoctoral researchers (Study 2), and full-time employees (Study 3). All studies also provided evidence for incremental validity, such as with respect to the Big 5 personality traits, and Study 3 highlighted processes related to workplace engagement (in the form of higher levels of interpersonal job satisfaction and lower levels of burnout). DISCUSSION: The results demonstrate the importance of W-EI in understanding employee variations in organizational citizenship.
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spelling pubmed-99455362023-02-23 Affectively effective: Work-related emotional intelligence as a predictor of organizational citizenship Robinson, Michael D. Irvin, Roberta L. Krishnakumar, Sukumarakurup Front Psychol Psychology INTRODUCTION: Efforts to link ability-related emotional intelligence to organizational behavior have resulted in modest findings. METHODS: The present three studies examine whether a work-contextualized form of emotional intelligence (W-EI) may have greater predictive value, particularly in the organizational citizenship domain. Because W-EI should benefit social relationships within the workplace, positive associations between W-EI and organizational citizenship behavior were hypothesized. RESULTS: This hypothesis was supported in three studies (total N = 462) involving samples of part-time student employees (Study 1), postdoctoral researchers (Study 2), and full-time employees (Study 3). All studies also provided evidence for incremental validity, such as with respect to the Big 5 personality traits, and Study 3 highlighted processes related to workplace engagement (in the form of higher levels of interpersonal job satisfaction and lower levels of burnout). DISCUSSION: The results demonstrate the importance of W-EI in understanding employee variations in organizational citizenship. Frontiers Media S.A. 2023-02-08 /pmc/articles/PMC9945536/ /pubmed/36844352 http://dx.doi.org/10.3389/fpsyg.2023.1092254 Text en Copyright © 2023 Robinson, Irvin and Krishnakumar. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Psychology
Robinson, Michael D.
Irvin, Roberta L.
Krishnakumar, Sukumarakurup
Affectively effective: Work-related emotional intelligence as a predictor of organizational citizenship
title Affectively effective: Work-related emotional intelligence as a predictor of organizational citizenship
title_full Affectively effective: Work-related emotional intelligence as a predictor of organizational citizenship
title_fullStr Affectively effective: Work-related emotional intelligence as a predictor of organizational citizenship
title_full_unstemmed Affectively effective: Work-related emotional intelligence as a predictor of organizational citizenship
title_short Affectively effective: Work-related emotional intelligence as a predictor of organizational citizenship
title_sort affectively effective: work-related emotional intelligence as a predictor of organizational citizenship
topic Psychology
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9945536/
https://www.ncbi.nlm.nih.gov/pubmed/36844352
http://dx.doi.org/10.3389/fpsyg.2023.1092254
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