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Two is better than one: Apologies from two robots are preferred

Although the capabilities of service robots are increasing, avoiding any mistakes is difficult. Therefore, strategies for mitigating mistakes, such as apology behavior designs, are essential for service robots. Past studies reported that costly apology is perceived as more sincere than non-costly on...

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Detalles Bibliográficos
Autores principales: Okada, Yuka, Kimoto, Mitsuhiko, Iio, Takamasa, Shimohara, Katsunori, Shiomi, Masahiro
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9946224/
https://www.ncbi.nlm.nih.gov/pubmed/36812194
http://dx.doi.org/10.1371/journal.pone.0281604