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Patient dissatisfaction associated with physician-patient linguistic discordance in California clinics: an analytical cross-sectional study

BACKGROUND: Patient satisfaction is considered as a product of two psychological processes, a cognitive one, including expectations and perceptions, and an emotional one resulting from the congruence between expectation and subjective perception of the user. The objective was to identify the factors...

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Detalles Bibliográficos
Autores principales: Fernández-Ortega, Miguel A., Juárez-Flores, Arturo, Olaiz-Fernández, Gustavo A., Muñiz-Salinas, Daniel A., Rodríguez-Mendoza, Omar
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9948301/
https://www.ncbi.nlm.nih.gov/pubmed/36823616
http://dx.doi.org/10.1186/s12913-023-09176-2