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Patient dissatisfaction associated with physician-patient linguistic discordance in California clinics: an analytical cross-sectional study
BACKGROUND: Patient satisfaction is considered as a product of two psychological processes, a cognitive one, including expectations and perceptions, and an emotional one resulting from the congruence between expectation and subjective perception of the user. The objective was to identify the factors...
| Autores principales: | , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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BioMed Central
2023
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9948301/ https://www.ncbi.nlm.nih.gov/pubmed/36823616 http://dx.doi.org/10.1186/s12913-023-09176-2 |