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Research on customer lifetime value based on machine learning algorithms and customer relationship management analysis model

Customer lifetime value is one of the most important tasks for enterprises to maintain customer relationships. However, due to the limitations of using a single data mining method, the measurement of customer lifetime value under the condition of noncontractual relationship has always been a researc...

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Detalles Bibliográficos
Autores principales: Sun, Yuechi, Liu, Haiyan, Gao, Yu
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9958434/
https://www.ncbi.nlm.nih.gov/pubmed/36852044
http://dx.doi.org/10.1016/j.heliyon.2023.e13384