Cargando…
Research on customer lifetime value based on machine learning algorithms and customer relationship management analysis model
Customer lifetime value is one of the most important tasks for enterprises to maintain customer relationships. However, due to the limitations of using a single data mining method, the measurement of customer lifetime value under the condition of noncontractual relationship has always been a researc...
Autores principales: | Sun, Yuechi, Liu, Haiyan, Gao, Yu |
---|---|
Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier
2023
|
Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9958434/ https://www.ncbi.nlm.nih.gov/pubmed/36852044 http://dx.doi.org/10.1016/j.heliyon.2023.e13384 |
Ejemplares similares
-
Engaging in customer citizenship behaviours to predict customer lifetime value
por: Segarra-Moliner, José-Ramón, et al.
Publicado: (2022) -
Managing the New Customer Relationship: Strategies to Engage the Social Customer and Build Lasting Value
por: Gordon, Ian
Publicado: (2013) -
Managing customer value : creating quality and service that customers can see
por: Gale, Bradley T.
Publicado: (1994) -
The nexus between quality of customer relationship management systems and customers' satisfaction: Evidence from online customers’ reviews
por: Nilashi, Mehrbakhsh, et al.
Publicado: (2023) -
Evolution of customer relationship management to data mining-based customer relationship management: a scientometric analysis
por: Pynadath, Minnu F., et al.
Publicado: (2022)