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A cross‐sectional analysis of Yelp and Google reviews of hospitals in the United States

OBJECTIVE: Patient satisfaction is now an important metric in emergency medicine, but the means by which satisfaction is assessed is evolving. We sought to examine hospital ratings on Google and Yelp as compared to those on Medicare's Care Compare (CC) and to determine if certain hospital chara...

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Detalles Bibliográficos
Autores principales: Zitek, Tony, Bui, Joseph, Day, Christopher, Ecoff, Sara, Patel, Brijesh
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9960977/
https://www.ncbi.nlm.nih.gov/pubmed/36852191
http://dx.doi.org/10.1002/emp2.12913