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Key concepts in artificial intelligence and technologies 4.0 in services

The emerging Industry 4.0 technologies that are impacting the global economy also represent an extraordinary opportunity to increase customer value in the service sector. Indeed, the ongoing Fourth Industrial Revolution differs from previous technologies in three main ways: (1) technological develop...

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Detalles Bibliográficos
Autores principales: Belk, Russell W., Belanche, Daniel, Flavián, Carlos
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer Berlin Heidelberg 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9970117/
http://dx.doi.org/10.1007/s11628-023-00528-w