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Key concepts in artificial intelligence and technologies 4.0 in services
The emerging Industry 4.0 technologies that are impacting the global economy also represent an extraordinary opportunity to increase customer value in the service sector. Indeed, the ongoing Fourth Industrial Revolution differs from previous technologies in three main ways: (1) technological develop...
Autores principales: | Belk, Russell W., Belanche, Daniel, Flavián, Carlos |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Springer Berlin Heidelberg
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9970117/ http://dx.doi.org/10.1007/s11628-023-00528-w |
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