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Comparison of Primary Care Patients’ and Unannounced Standardized Patients’ Perceptions of Care
The objective of this study was to compare unannounced standardized patient (USP) and patient reports of care. Patient satisfaction surveys and USP checklist results collected at an urban, public hospital were compared to identify items included in both surveys. Qualitative commentary was reviewed t...
Autores principales: | , , , , , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
SAGE Publications
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9972044/ https://www.ncbi.nlm.nih.gov/pubmed/36865378 http://dx.doi.org/10.1177/23743735231158940 |