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Comparison of Primary Care Patients’ and Unannounced Standardized Patients’ Perceptions of Care

The objective of this study was to compare unannounced standardized patient (USP) and patient reports of care. Patient satisfaction surveys and USP checklist results collected at an urban, public hospital were compared to identify items included in both surveys. Qualitative commentary was reviewed t...

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Detalles Bibliográficos
Autores principales: Altshuler, Lisa, Fisher, Harriet, Wilhite, Jeffrey, Phillips, Zoe, Holmes, Isaac, Greene, Richard E, Wallach, Andrew B, Smith, Reina, Hanley, Kathleen, Schwartz, Mark D, Zabar, Sondra
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9972044/
https://www.ncbi.nlm.nih.gov/pubmed/36865378
http://dx.doi.org/10.1177/23743735231158940