The Role of Organizational Citizenship Behavior and Gender between Job Satisfaction and Task Performance

Job satisfaction (JS) is an indicator of individual psychosocial health. Consistent evidence showed that voluntary extra-role behavior in organizations, namely organizational citizenship behavior (OCB), can also contribute to individual psychological health. JS has been found to positively influence...

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Autores principales: Casu, Giulia, Mariani, Marco Giovanni, Chiesa, Rita, Guglielmi, Dina, Gremigni, Paola
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8469399/
https://www.ncbi.nlm.nih.gov/pubmed/34574423
http://dx.doi.org/10.3390/ijerph18189499
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author Casu, Giulia
Mariani, Marco Giovanni
Chiesa, Rita
Guglielmi, Dina
Gremigni, Paola
author_facet Casu, Giulia
Mariani, Marco Giovanni
Chiesa, Rita
Guglielmi, Dina
Gremigni, Paola
author_sort Casu, Giulia
collection PubMed
description Job satisfaction (JS) is an indicator of individual psychosocial health. Consistent evidence showed that voluntary extra-role behavior in organizations, namely organizational citizenship behavior (OCB), can also contribute to individual psychological health. JS has been found to positively influence employees’ OCB, and both JS and OCB have been found to predict employees’ task performance (TP). The purpose of this study was to investigate whether employees’ OCB mediates the relationship of JS with TP, taking into consideration gender as a potential moderator, and other sociodemographic and work-related characteristics as confounding variables. A total of 518 employees, 54.6% women, aged 19–66 years with a mean age of about 36 years, completed measures of JS, OCB, and TP. Results showed a partial mediation of OCB in the JS-TP relationship, which was invariant across gender. A potential practical implication of findings is that human resource managers and practitioners might ultimately benefit male and female employees’ well-being as well as the organizations’ productivity by developing targeted individual- and group-level trainings and interventions to enhance JS and OCB.
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spelling pubmed-84693992021-09-27 The Role of Organizational Citizenship Behavior and Gender between Job Satisfaction and Task Performance Casu, Giulia Mariani, Marco Giovanni Chiesa, Rita Guglielmi, Dina Gremigni, Paola Int J Environ Res Public Health Article Job satisfaction (JS) is an indicator of individual psychosocial health. Consistent evidence showed that voluntary extra-role behavior in organizations, namely organizational citizenship behavior (OCB), can also contribute to individual psychological health. JS has been found to positively influence employees’ OCB, and both JS and OCB have been found to predict employees’ task performance (TP). The purpose of this study was to investigate whether employees’ OCB mediates the relationship of JS with TP, taking into consideration gender as a potential moderator, and other sociodemographic and work-related characteristics as confounding variables. A total of 518 employees, 54.6% women, aged 19–66 years with a mean age of about 36 years, completed measures of JS, OCB, and TP. Results showed a partial mediation of OCB in the JS-TP relationship, which was invariant across gender. A potential practical implication of findings is that human resource managers and practitioners might ultimately benefit male and female employees’ well-being as well as the organizations’ productivity by developing targeted individual- and group-level trainings and interventions to enhance JS and OCB. MDPI 2021-09-09 /pmc/articles/PMC8469399/ /pubmed/34574423 http://dx.doi.org/10.3390/ijerph18189499 Text en © 2021 by the authors. https://creativecommons.org/licenses/by/4.0/Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Casu, Giulia
Mariani, Marco Giovanni
Chiesa, Rita
Guglielmi, Dina
Gremigni, Paola
The Role of Organizational Citizenship Behavior and Gender between Job Satisfaction and Task Performance
title The Role of Organizational Citizenship Behavior and Gender between Job Satisfaction and Task Performance
title_full The Role of Organizational Citizenship Behavior and Gender between Job Satisfaction and Task Performance
title_fullStr The Role of Organizational Citizenship Behavior and Gender between Job Satisfaction and Task Performance
title_full_unstemmed The Role of Organizational Citizenship Behavior and Gender between Job Satisfaction and Task Performance
title_short The Role of Organizational Citizenship Behavior and Gender between Job Satisfaction and Task Performance
title_sort role of organizational citizenship behavior and gender between job satisfaction and task performance
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8469399/
https://www.ncbi.nlm.nih.gov/pubmed/34574423
http://dx.doi.org/10.3390/ijerph18189499
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