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Telephone triage utilization among patients with limited English proficiency
BACKGROUND: Communication between patients with limited English proficiency (LEP) and telephone triage services has not been previously explored. The purpose of this study was to determine the utilization characteristics of a primary care triage call center by patients with LEP. METHODS: This was a...
Autores principales: | Njeru, Jane W., Damodaran, Swathi, North, Frederick, Jacobson, Debra J., Wilson, Patrick M., St Sauver, Jennifer L., Radecki Breitkopf, Carmen, Wieland, Mark L. |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2017
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5679138/ https://www.ncbi.nlm.nih.gov/pubmed/29121920 http://dx.doi.org/10.1186/s12913-017-2651-z |
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